We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our secure sockets layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Please review your item carefully. Many of our items are vintage and have varying levels of distress and character. We do our best to describe each item in its current condition. Returns postmarked back to us within 7 days after receipt of purchase are eligible for a refund, less shipping + handling. Returned items must arrive in original condition to be eligible for refund. Items that are returned and arrive broken or damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our returns department. Additionally, you can insure your package against loss or damage.
SHIPPING & HANDLING
Domestic orders are shipped through USPS or UPS Ground service. You will receive an email confirmation when your order has shipped. You can always log into your account for tracking info, or just holler if you need help. Most in-stock items will ship within 1-2 business days from Southern California. Once shipped, orders are generally received within 5 business days. We do not ship on Saturdays, Sundays or holidays. Items sent directly from our suppliers may take longer to arrive.